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Winmed

FAQ

Faq

Our qualified graphic designers will take care of the design for you according to your specific requirements or if you don't have any idea what the medal should look like, they will create it for you from a scratch. Even the smallest concept sketch is enough for us to create your individual design.

The design is free, if you place your order with us, otherwise we will charge you 30€ for the artwork creation (in case of the order cancellation).

Our graphic designers will prepare the design for you within 48 hours.

Depending on the complexity of the project and the graphics, our consultant will choose the right technique to produce the medal. We can place any graphics supplied by the customer on the medal, ensuring that even the smallest details, logos and fonts are reproduced perfectly.

The customer can order non-standard colours of medals such as red, green, blue, orange etc. after a prior consulting with the customer assistant.

It is possible to order medals with ribbons as well as medals or ribbons separately.

The minimum order quantity for medals is 30 pieces.

After submitting your order, you will receive an email from our consultant containing a tracking number and instructions with a link to track your order.

We accept only bank transfers.

The production time depends on the type of medal and it ranges from 10 working days to 4 weeks (counted from the artwork approval and advance payment). On special request and upon additional fee , there is a possibility of express production. For the details contact our customer assistants.

The matrix is included in the price of the medals. The price of the matrix is spread over all medals in the order, so the more medals you order, the less the matrix price is shown.

Of course it can! The cost of creating a matrix is not cheap, so in cases where a customer, for example, needs similar or identical medals for several editions of an event, we are able to keep the matrixes for up to six months, or even longer by individual arrangement.

Our medals, depending on the material used, can be from 2 to even 8 mm thick.

There are 2 types of ribbon in our offer: standard and sublimation (both types are 90 cm long by default). A standard ribbon has 2 or 3 colours, while a sublimation ribbon is the customer's own idea and design – they can add text, graphics or logos to it, and choose the appropriate background. The sublimation ribbon, as opposed to the standard one, can have different widths – 10, 15, 20, 25, 30, 35 or 40 mm respectively.

Delivery time depends on the destination country. We mainly ship via UPS or DHL for shipments of smaller orders and Dachser for large, pallet orders.

Based on an interview, our consultant will ask you for information such as the budget of the project, the time left before the event or the quantity you are interested in and with this data he will choose the best possible option from our offer.

Our qualified graphic designers will take care of the design for you according to your specific requirements, or if you don't have any idea what the trophy should look like, they will create it for you from scratch. Even the smallest concept sketch is enough for us to create your individual design.

Yes, it is possible to combine different materials when creating a trophy. We use a variety of materials, such as glass, wood, metal, acryclic mounted on marble or wood bases, which allows us to create diverse awards tailored to your needs.

The design is free, if you place your order with us, otherwise we will charge you 30 €for the artwork creation (in case of the order cancellation).

Our graphic designers prepare the design for you within 48 hours.

On the trophy, we can place any graphic provided by the client. We ensure perfect reproduction of the finest details, logos, and fonts.

The minimum order quantity for personalized trophies is 5 pieces.

We accept only bank transfers.

After submitting your order, you will receive an email from our consultant containing a tracking number and instructions with a link to track your order.

The production time depends on the complexity of the design and the materials used, it ranges from 1 to 4 weeks (counting from the artwork approval and advance payment).

Glass is heavier than acrylic. However, in the terms of unique shapes, we have more possibilities to create something special using acrylic.

We can create awards in any shape, combining various techniques and materials.

There is a possibility to use mixed materials such as: glass, acrylic, metal, wood and marble. Also other materials availble on a special request.

Yes. By choosing an award set, you can be assured that the trophies and medals will have the same style and within one order you will have all you need for your event.

Delivery time depends on the destination country. We mainly ship via UPS or DHL for shipments of smaller orders and Dachser for large, pallet orders.

Based on our conversation, our consultant will ask you for information such as the budget you have, the time remaining until the event, or the number of trophies you need. Using this information, our consultant will select the best possible option from our offer.